Refund policy

30-day return window

You may request a return within 30 days of receiving your order. Email info@orchardgate.shop with your order number and the items you want to return. If an item arrives damaged, defective or incorrect, tell us what happened so we can help.

Return shipping

Orchardgate pays return shipping. Contact us first for return instructions.

Returns address

4954 Great Northern Blvd, North Olmsted, OH 44070, United States

Refunds

We issue refunds to the original payment method within 10 business days after receiving the return.

Email info@orchardgate.shop or call +1 (440)-452-6159.